Maybe it's just the KY fulfillment center, idk, but lately, they simply use bubblemailers to ship DVD's and such, and I've gotten cracked jewel cases and my Shirley Temple DVD collection box had several crushed places. Not sending for a replacement, cuz frankly, it's not going to kill me, but damn. They used to package my stuff so nicely in ways that it wasn't likely to be damaged, but I'm getting less and less protection these days.
