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Posts: 39788
07/09/2012 8:55 AM
AeroSync9 wrote:VelvetRope11 wrote:Working retail has shown me that grown ass women will throw tantrums that rival any 3 year old when you also tell them no (due to you either don't have it, it's not the return policy, or not what coupons work on.)OMG YES!! I frequent a website called PlanetFeedBack and a big chunk of the letters on there has to do with coupons and the return policy. I don't work retail but here is a pet peeve... I DON"T WORK AT TARGET OR WALMART. Do you see me wearing khakis and a red shirt (Target) or khakis and a blue shirt (Wal-Mart uniform) NO! You see me in jeans a yellow blouse and a pink sweater with some sandals pushing a cart full of my purchases talking on my cell phone. Now why would you think you can approach me and say "Excuse me do you work here"I've been getting asked that since I was a teenager.
VelvetRope11 wrote:Working retail has shown me that grown ass women will throw tantrums that rival any 3 year old when you also tell them no (due to you either don't have it, it's not the return policy, or not what coupons work on.)
Posts: 10181
07/09/2012 8:59 AM
Where is it normal or polite to take things off the hanger, leave the hanger on the rack, and just bring the item to the register?! Then I just have an empty hanger on the floor making my walls or tacks look like shit. Bring the damn hanger up with you.
- Coming up and saying "I have a hold for Jessica" or "I called earlier about a table." It's 3:30pm. My shift started at 3:00pm and I don't know anything about your table. You have to provide specifics when you come to pick something up. I shouldn't have to go "What was the item you put on hold?" "A dress." "What color is it?" "Blue." I have a lot of hold items and without a description, it's kind of tricky to find your item. I can certainly find out where it is but I need you to provide a description for that to happen.
Posts: 26479
07/09/2012 9:17 AM
07/09/2012 9:31 AM
NancyOttawa wrote:Reading so many threads here by people that work retail makes me glad I'm in my job!! Seems so many of you have nothing but complaints about customers.
07/09/2012 10:32 AM
Posts: 15795
07/09/2012 10:47 AM
Posts: 1391
07/09/2012 11:18 AM
Actually Boring '13Titanic Historian Parkour Expert.
Posts: 10937
07/09/2012 11:35 AM
SanchezOnFire wrote: Some of these can be put in any job though. Stupidity/laziness knows no bounds
Posts: 25270
07/09/2012 1:26 PM
Siiiiiiiiiiiiiiiiiiiiigh.
CAMiiLLE wrote:- Coming up and saying "I have a hold for Jessica" or "I called earlier about a table." It's 3:30pm. My shift started at 3:00pm and I don't know anything about your table. You have to provide specifics when you come to pick something up. I shouldn't have to go "What was the item you put on hold?" "A dress." "What color is it?" "Blue." I have a lot of hold items and without a description, it's kind of tricky to find your item. I can certainly find out where it is but I need you to provide a description for that to happen. Maybe you guys need to create a system. Why ask a customer for their name when they put things on hold then? How is a customer supposed to know you just started your shift? I understand some of you guys have legitimate annoying pet peeves but some are just lazy about their job.
Posts: 5562
07/09/2012 2:34 PM
You're next
Maybe you guys need to create a system. Why ask a customer for their name when they put things on hold then? How is a customer supposed to know you just started your shift?
BUT... Most of these complaints are the reasons you guys even have jobs. If every customer was so considerate and neat stores would only need a cashier and wouldn't have to hire people to clean up/fold clothes/hang clothes or watch the fitting room.
Posts: 1401
07/09/2012 3:05 PM
ShaiBrooklyn wrote:OzGrl134 wrote:I work in a pet store/gas station/convenient store Is this one job? The same building? They sell animals, gas and tampons?
OzGrl134 wrote:I work in a pet store/gas station/convenient store
Posts: 60500
07/09/2012 3:20 PM
Posts: 35306
07/09/2012 3:38 PM
07/09/2012 4:00 PM
Samantha James wrote:CAMiiLLE wrote:- Coming up and saying "I have a hold for Jessica" or "I called earlier about a table." It's 3:30pm. My shift started at 3:00pm and I don't know anything about your table. You have to provide specifics when you come to pick something up. I shouldn't have to go "What was the item you put on hold?" "A dress." "What color is it?" "Blue." I have a lot of hold items and without a description, it's kind of tricky to find your item. I can certainly find out where it is but I need you to provide a description for that to happen. Maybe you guys need to create a system. Why ask a customer for their name when they put things on hold then? How is a customer supposed to know you just started your shift? I understand some of you guys have legitimate annoying pet peeves but some are just lazy about their job.Or people could just describe the item, so that I can find it. Maybe it's just me but I would just go "Hi, I put a blue dress on hold for Jessica." I have to pull the information out of some people piece by piece. There are people waiting in line behind you and things would go a lot faster for yourself and others if you just communicate what you need from me. Nothing lazy about it.
Posts: 29407
07/09/2012 4:04 PM
AeroSync9 wrote:Movie theater manager here!This has been coming up lately with a lot of our dim witted guests or as some one pointed out Keanu Reeves. But "no passes" on our website means exactly that. It doesn't mean the movie is sold out or that you just can't buy tickets online. It means that we do not take passes for that particular movie.There are 2 entrances to the shopping center where our theater is located. So don't try to tell me I'm lying to you when I tell you our address and then you proceed to to tell me that "no your address is such and such" Our address is what it is because our building faces the back entrance to the shopping center. You bitching and moaning to me doesn't change that. Want our address to change... GO TO THE POST OFFICE or where ever and complain.No we don't do over the phone purchasing. Are you that dumb that you are just willing to give anyone your credit card number over the phone. If that be the case here is my home phone call me and give me the number I got some online shopping to do.You are not sticking it to us when you complain about the prices of the snacks but yet still purchase them. Man that will really show us Speaking of snacks, they are not a requirement for watching the movie. Yes I know that a lot of people enjoy a popcorn and soda while they watch their movie but if you are running late or the lines are god awful maybe you can skip the snacks just once so you can go watch your movie. I mean that's the whole reason you came here right.Speaking of lines. Prove to me you are not a "Keanu Reeves" and maybe while standing in line discuss what you want to order. Doing so makes the lines go faster. It's not my employees fault that the lines are long it is you and all the other guests who complain about the long lines while waiting your turn instead of deciding what you want. And just saying a popcorn and drink is not knowing what you want. What size popcorn? What size and flavor drink? We are not mind readers. Next time I'll pick for you and give you the biggest popcorn and a large cup of toilet waterYes we do refills on the large popcorn but really your movie hasn't even started and you are already coming out for more. Maybe you should lay off fatty.Yes we make our fryer foods to order. They only take 2 minutes. Hell I would wait 2 minutes for fresh out of the fryer chicken or fries but if you want me to prepare them ahead of time so they are cold and soggy I will.Finally ... yes we have staff to clean the theaters after the movie but that doesn't give you the right to be a pig. Is it really that hard to pick up your cup and bag and place it in the trash can that you walk by on your way out? We are not your mommies and daddies and you are not a 2 yo.
Posts: 9276
07/09/2012 4:27 PM
WarmFuzzies19 wrote:Samantha James wrote:CAMiiLLE wrote: Maybe you guys need to create a system. Why ask a customer for their name when they put things on hold then? How is a customer supposed to know you just started your shift? I understand some of you guys have legitimate annoying pet peeves but some are just lazy about their job.Or people could just describe the item, so that I can find it. Maybe it's just me but I would just go "Hi, I put a blue dress on hold for Jessica." I have to pull the information out of some people piece by piece. There are people waiting in line behind you and things would go a lot faster for yourself and others if you just communicate what you need from me. Nothing lazy about it. ITA agree with Camille. It takes what, maybe 20 seconds to ask a follow up question or two? This is what we're paid for. People aren't mindreaders, and most aren't automatically going to volunteer all the information you need in their first sentence, because: (1) they probably don't want to bombard you, and (2) they don't know exactly what you need. Kinda like how when I order food and the person answers the phone, the first thing I say is that I want to place an order for delivery, not my name, address and entire order.
Samantha James wrote:CAMiiLLE wrote: Maybe you guys need to create a system. Why ask a customer for their name when they put things on hold then? How is a customer supposed to know you just started your shift? I understand some of you guys have legitimate annoying pet peeves but some are just lazy about their job.Or people could just describe the item, so that I can find it. Maybe it's just me but I would just go "Hi, I put a blue dress on hold for Jessica." I have to pull the information out of some people piece by piece. There are people waiting in line behind you and things would go a lot faster for yourself and others if you just communicate what you need from me. Nothing lazy about it.
CAMiiLLE wrote: Maybe you guys need to create a system. Why ask a customer for their name when they put things on hold then? How is a customer supposed to know you just started your shift? I understand some of you guys have legitimate annoying pet peeves but some are just lazy about their job.
Posts: 9548
07/09/2012 4:37 PM
The Dude Abides
07/09/2012 4:40 PM
07/09/2012 4:42 PM
Posts: 12720
07/09/2012 4:56 PM
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