Samantha James wrote:
So, a wonky hard drive and keyboard should earn you a whole new computer or a full refund? ...Mmmkay.
Well, it depends on how bad the hard drive is. I had a laptop which had a hard drive that died. I hardly used the computer, only to do papers for class. They replacement hard drive they put in didn't even work, so they just called Best Buy and told them to give me a replacement.