RandomnessRocks22 wrote:
We tried to get them to replace the computer or give us a refund before going through this bullshit and now it's time to take it a step further. The laptop is under warranty. They wouldn't even send a tech out to come look at it.
If you tried to fix it yourself, you may have voided the warranty.
ETA:  Nevermind, apparently that was already covered. My bad!