amyfo wrote:
I had a Dell laptop that needed the keyboard to be replaced when I accidentally popped some keys and broke the plastic thing that attaches it. I don't think Creamie voided the warranty. When it happened to me, Dell sent me a new keyboard with instructions on how to replace it myself.

This.  Dell will send you "parts only" if they think you can fix it yourself -- laptop keyboards are pretty easy to replace.  If Dell sent you the part to replace yourself, then it's still under warranty.