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Same thing happened to mine almost a year and a half ago. I plugged it in, turned it on, went to my room to get dressed, came back MAYBE 7 minutes later and this is what I found. I actually had it up to my head and was about to use it when I noticed that the plate was melting away from the straightener. Then I looked down and the hot pad I had put it on had been burned through as well and it had started melting the countertop! I'm thinking there was a short in the thermostatand it just didn't stop heating up. Insane. Of course this was after my two year warranty had run out. smiley: grin