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Posts: 35306
07/10/2012 10:44 AM
Lo Timbalake wrote:WarmFuzzies19 wrote:Lo Timbalake wrote:I understand why everyone is getting up in arms about this, because if you just read it for what is written it does seem pretty ridiculous to get upset about. I can't speak for Samantha James, but I'm guessing what upsets her is the tone people take when you don't automatically know all the answers they expect. Sometimes people will say, "I have a hold for Jessica," and if you ask them any other questions they get impatient, rude, and annoyed. Often people will begin panicking because they assume if you don't immediately know what they are talking about, you must have lost their hold... which is of course the end of the world.I work higher end retail at a store that generally does not yield the most obnoxious customers. I am EXTREMELY grateful for the culture of both the employees and customers at my store. Certainly there are little things that annoy me, but my bottom line is customers ought to treat employees as they would hope to be treated themselves. I do not appreciate being treated like I am stupid because a customer doesn't understand exactly how foolish she is. Treat me like a person, trust me to do my job well, and I will take good care of you. You sure like to mention how "high end" your retail job is.Seriously, what the hell is up your ass? I feel like 90% of the things I say, you attack for no reason at all. YES, you're right. When we're talking retail or jobs, I do point out that I work in a different line of retail than someplace like Target or Macys. Why? Because it's a completely different environment. Get over it-- I'm not scampering around talking about how ritzy and well off I am-- if anything it's the opposite.
WarmFuzzies19 wrote:Lo Timbalake wrote:I understand why everyone is getting up in arms about this, because if you just read it for what is written it does seem pretty ridiculous to get upset about. I can't speak for Samantha James, but I'm guessing what upsets her is the tone people take when you don't automatically know all the answers they expect. Sometimes people will say, "I have a hold for Jessica," and if you ask them any other questions they get impatient, rude, and annoyed. Often people will begin panicking because they assume if you don't immediately know what they are talking about, you must have lost their hold... which is of course the end of the world.I work higher end retail at a store that generally does not yield the most obnoxious customers. I am EXTREMELY grateful for the culture of both the employees and customers at my store. Certainly there are little things that annoy me, but my bottom line is customers ought to treat employees as they would hope to be treated themselves. I do not appreciate being treated like I am stupid because a customer doesn't understand exactly how foolish she is. Treat me like a person, trust me to do my job well, and I will take good care of you. You sure like to mention how "high end" your retail job is.
Lo Timbalake wrote:I understand why everyone is getting up in arms about this, because if you just read it for what is written it does seem pretty ridiculous to get upset about. I can't speak for Samantha James, but I'm guessing what upsets her is the tone people take when you don't automatically know all the answers they expect. Sometimes people will say, "I have a hold for Jessica," and if you ask them any other questions they get impatient, rude, and annoyed. Often people will begin panicking because they assume if you don't immediately know what they are talking about, you must have lost their hold... which is of course the end of the world.I work higher end retail at a store that generally does not yield the most obnoxious customers. I am EXTREMELY grateful for the culture of both the employees and customers at my store. Certainly there are little things that annoy me, but my bottom line is customers ought to treat employees as they would hope to be treated themselves. I do not appreciate being treated like I am stupid because a customer doesn't understand exactly how foolish she is. Treat me like a person, trust me to do my job well, and I will take good care of you.
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