AshJs3 wrote:
Sounds like the presale sold out, not the actual show. They only release so many tickets for a pre-sale. That happens a lot. Sucks that you lost your $18.95 but try again on general onsale day and hopefully you will find some.

This is what I was going to say.  It's pretty normal for the presale to have a specific number of tickets and the rest go onsale on the general sale date.