SelFish wrote:
Can I add to this list of "dear people who call customer service"?

--Do not call and put me on hold.
--Your email address does not start out with "www"
--Please threaten your kids with "Santa's not coming if you don't behave" on your own time, not while you're on the phone. We don't think it's cute or precious that you have children.

Yes! I hate that!