Is she a government or state employee?
We went from 2100 to 1400 minutes.

The site says
* Unlimited Messaging for sending and receiving (i) Text, Picture, Video and Voice Messages with Verizon Wireless and non-Verizon Wireless customers in the United States; (ii) Text, Picture, Video and Voice Messages sent via email; (iii) Instant Messages; and (iv) Text Messages with customers of wireless carriers on participating networks in Canada, Mexico and Puerto Rico.
And then 9.99 for a data plan.

Capiche?