Ok so someone had a cell phone shipped to my parents house.

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OhGetOverIt	Ok so someone had a cell phone shipped to my parents house.	Lead	[-]
Posts: 1283 (06/22/2009 7:28 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Today my dad opened the door and took a package from the UPS guy and it was from CompUSA. I said 'I thought they were out of business' he said he never ordered anything and the spelling of the name on the box was close to my moms name and my dads name but off by one letter. Like it said Dian instead of Diane or Dan (thats not their names). The phone number listed for the package was the same as my parents but the last number was off by 1 digit. So we called it and it was a fax machine. I had a lump in my throat because my mom has been in the hospital for a month and a 1/2 now and can't even talk. All I could think was that someone stole her information. So I called CompUSA and I'm shipping the phone back to them. We don't know what account it came from yet and have a lot of research to do (I'm taking on the project since my poor dad has enough on his plate). I went and assumed that my crazy sister in law in California had something to do with it because its what my gut tells me. I can't help it, and I know I shouldn't assume, but my brother and sister in law aren't exactly 2 straight arrows. So I had my dad call my brother (my dad has a heart of gold, he would never accuse anyone of anything) and ask about it. He now is calling me non stop trying to help me research it. The guy from CompUSA gave me the email address of the person who placed the order, so now my brother thinks he's some detective and thinks I should call the girl using some number he gave me (he looked up the name of the email address and found it was some girl in Louisiana or something). I'd rather not go in that direction and just ask what you guys suggest I do. I mean of course someone probably ordered it, had it shipped here because they probably thought no one would be home to get the package but SURPRISE! we were. I know these kind of things go on all the time. I just feel like puking beacuse my poor mom's info is being used and she's in a hospital bed for fucksakes. I want to get this taken care of asap. I've gone online to check her accounts and none of them have been charged. The only account I don't have yet is her checking account/debit card account. This is at some little bank in our town. So I'm going to have to talk to them tomorrow since they are closed. Any suggestions would be great. sigh
Jess116005		#1	[-]
Posts: 21505 (06/22/2009 7:29 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	You guys opened the package?!
OhGetOverIt		#2	[-]
Posts: 1284 (06/22/2009 7:30 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Yeah we didn't know what the heck it was. It was a $470 Nokia cell phone. They had ordered it on Friday and had it shipped next day air. But we didn't open the cell phone box itself. The guy on the phone emailed me a shipping slip to send it back. So that wasn't an issue.
lacheysgurl		#3	[-]
Posts: 6553 (06/22/2009 7:32 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	I think you should just call Comp usa and tell them that no one ordered a phone and that you want to ship it back.
OhGetOverIt		#4	[-]
Posts: 1285 (06/22/2009 7:35 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	lacheysgurl wrote: I think you should just call Comp usa and tell them that no one ordered a phone and that you want to ship it back. I did that. The guy on the phone was really helpful too. He emailed me a UPS label to ship it back. Whats weird is that the name and phone number was off by 1 letter and 1 digit. So someone did this in a shifty way. I'm hoping that it has nothing to do with any accounts my parents have. All I can think of are those shows where people order shit off the internet and have it shipped to some address where the person is never home. But I also hope it wasn't purchased using my moms information. I will go on a rampage!
Wonderers		#5	[-]
Posts: 1869 (06/22/2009 7:55 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	This is basically what I do for my job. 1st of all.... fraud flag is the phone number is one digit off. Also the spelling of the name is a huge fraud flag. The "experienced" fraudsters do things like this to try to trick the merchant. Also a big fraud flag is the next day air. Would CompUSA tell you if a credit card was used or at least the last four digits of the card. Actually, would they tell you what method of payment was used at all?? I work in a credit card fraud prevention department for a very large internet company. I also am the one that handles all the fraudulent orders and speaking to the police when a victim has them call us. I can try to walk you through everything.
kastang		#6	[-]
Posts: 76 (06/23/2009 3:06 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	So how did this work out for you?
Yeah Christianne		#7	[-]
Posts: 6737 (06/23/2009 3:10 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	You need to see what form of payment it was. Have you checked all of your family's bank statements?
Yeah Christianne		#8	[-]
Posts: 6738 (06/23/2009 3:16 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	McKennaWasBanned wrote: Why would it be delivered to you house though? If someone was trying to steal the phone wouldn't they want to keep it? And have you checked all of your parents bank accounts? That's exactly what I'm wondering.
magnoliam		#9	[-]
Posts: 4373 (06/23/2009 3:21 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Wonderers wrote: This is basically what I do for my job. 1st of all.... fraud flag is the phone number is one digit off. Also the spelling of the name is a huge fraud flag. The "experienced" fraudsters do things like this to try to trick the merchant. Also a big fraud flag is the next day air. Would CompUSA tell you if a credit card was used or at least the last four digits of the card. Actually, would they tell you what method of payment was used at all?? I work in a credit card fraud prevention department for a very large internet company. I also am the one that handles all the fraudulent orders and speaking to the police when a victim has them call us. I can try to walk you through everything. aw cool, so helpful
LimitedRetroOG		#10	[-]
Posts: 3413 (06/23/2009 3:39 PM) Favorite Newcomer '09 Reply Quote More Recent Posts Message Friend Block Invite Ignore	Pics of the phone? And I woulda kept that shit.
taradise		#11	[-]
Posts: 542 (06/23/2009 5:06 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Yeah - why would they have it shipped to your house? My mom's info got stolen and in less than 24 hours they rang up over $2,000 but had everything sent to where they lived in Cali.
Wonderers		#12	[-]
Posts: 1870 (06/23/2009 6:08 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	taradise wrote: Yeah - why would they have it shipped to your house? My mom's info got stolen and in less than 24 hours they rang up over $2,000 but had everything sent to where they lived in Cali. They can easily get the tracking information and have the packages rerouted. It also depends on the merchant. Some merchants will only ship to the billing address that matches with the bank. So the package would be mailed to the victims house and either someone picks it up before anyone notices or it gets rerouted in shipment.
OhGetOverIt		#13	[-]
Posts: 1292 (06/23/2009 7:24 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	UPDATE: Okay so we checked my moms bank account and it hit her account on Saturday. They tried to do more charging on the account but were unsuccessful because my dad had gone to the bank today and spoke with them. We cancelled the card and they are going to issue a new one with a different account number of course. Wonderers wrote: This is basically what I do for my job. 1st of all.... fraud flag is the phone number is one digit off. Also the spelling of the name is a huge fraud flag. The "experienced" fraudsters do things like this to try to trick the merchant. Also a big fraud flag is the next day air. Would CompUSA tell you if a credit card was used or at least the last four digits of the card. Actually, would they tell you what method of payment was used at all?? I work in a credit card fraud prevention department for a very large internet company. I also am the one that handles all the fraudulent orders and speaking to the police when a victim has them call us. I can try to walk you through everything. Thank you so much for this information it certainly was very helpful! Here is what we did: CompUSA was only able to tell me it was ordered online and the packing slip had that it was charged to a MC account. My mom only has one MC account and its her debit card. What was funny was this morning we received a phone call from a tigerdirect.com person (I have never heard of this website before) requesting that we call her back to have a UPS delivery person come and pick up the package and was going to supply me with a shipping label. Well my dad & I decided that we would ship it to CompUSA since thats where the phone came from. The CompUSA guy WAS able to give me the email address of the person who ordered the item. It looks like that tigerdirect.com is some kind of middle person or something. There was no indication on the receipt that it was ordered through this tigerdirect.com site so we sent it back to where it came from. Any person would do this. Apparently the person who has the balls to do this tried ordering something in Europe or something. Tomorrow my dad & I are going down to the bank to look at past transactions just to make sure nothing else was charged.
OhGetOverIt		#14	[-]
Posts: 1293 (06/23/2009 7:27 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Wonderers wrote: taradise wrote: Yeah - why would they have it shipped to your house? My mom's info got stolen and in less than 24 hours they rang up over $2,000 but had everything sent to where they lived in Cali. They can easily get the tracking information and have the packages rerouted. It also depends on the merchant. Some merchants will only ship to the billing address that matches with the bank. So the package would be mailed to the victims house and either someone picks it up before anyone notices or it gets rerouted in shipment. This is the part that got me too. WTF would they ship it to our house. My fear is that the person has her checking account information and not just her debit card info and ordered it from that. I pray that it was just her debit card. My hands are tied for the time being, but I feel as if we did the right thing mailing it back to CompUSA in turn they will credit my moms account. I don't know how they will because the guy only could say they placed the order online. How does that work if he had no information? Edited By: OhGetOverIt 06/23/2009 7:31 PM. Edited 1 times.
FantasyWriter02		#15	[-]
Posts: 4202 (06/23/2009 7:32 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Wow that's crazy. Actually, Tigerdirect.com is a popular website to buy computers and computer parts. They do sell cell phones.
OhGetOverIt		#16	[-]
Posts: 1295 (06/23/2009 7:40 PM) Reply Quote More Recent Posts Message Friend Block Invite Ignore	Oh really? I had never heard of them before so I didn't know! But still, we sent the package back to where it came from. I just want all of this to be over with. My poor mom is going through enough stress she doesn't need this kind of shit to deal with.

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Ok so someone had a cell phone shipped to my parents house.

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