i don't love b of a, i work for a different credit card company. unfortunately the unknown secret is that there are glitches in our systems and things
happen for odd reasons that no one can answer- even supervisors
sorry if i came off rude but i talk to over 100 people that tell me exactly what you said and when i look at the account and it just isn't true.
it sucks, they should have just wrote it off and kept on saying sorry.- that's what i do all day...
i was looking for something else and i saw it. i guess i needed to rant too. last night was killer. with the economy being the way that it is and the fact that banks are just going under, us reps have to take A LOT of yelling, complaining and swearing on a daily basis.
sorry if i came off rude but i talk to over 100 people that tell me exactly what you said and when i look at the account and it just isn't true.
it sucks, they should have just wrote it off and kept on saying sorry.- that's what i do all day...
i was looking for something else and i saw it. i guess i needed to rant too. last night was killer. with the economy being the way that it is and the fact that banks are just going under, us reps have to take A LOT of yelling, complaining and swearing on a daily basis.

shut up.
